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Change Control Management Software For Your Business

TLM Change Management Software

TLM Change Management software can do both, 

  • Manage engineering change requests (ECRs)  for parts/products and the various document changes needed for a product life cycle management (PLM) project, or
  • Handle people and process changes and the various obstacles involved with organizational change from the human perspective as with changes that use the five ADKAR® Model of change elements.

ADKAR Model of Change

TLM Change Management software provides a framework that gives a company a better chance of making successful organizational changes. With TLM you can create an ADKAR® based plan for implementation, manage assets and resources, drive change, manage communications, monitor and evaluate data, and successfully implement change.

The five ADKAR® Model of change elements include:
  • Awareness
  • Desire
  • Knowledge
  • Ability
  • Reinforcement

Change Management Software

Organize Early, Grow Faster, Comply Without Compromise. 

TLM Change Management software provides the integrated tools you need to manage successful changes at your company, whether they are changes to parts/drawings/procedures via engineering change orders (ECRs) or people in nature using the ADKAR® approach to changes more focused on the human element.

AWARENESS: Several TLM modules can be used to address the awareness of the workforce of planned or needed change, and their integration with each other allows project managers to easily craft a communication, survey, or training strategy that best suit the nature of the project.

  • Custom fields allow you to title various description fields to suit your company’s terminology.
  • Define a member list involved in the change using department/group memberships.
  • Automatically include parts and procedures/drawing possibly affected by changes to parent parts.
  • Keeps a record of email communications to members that help establish awareness of changes.
  • Multiple customized checklists can be established to ensure the unique steps for a given project change are accounted for.
  • Make multiple attachments for supporting details.

DESIRE: The information received from employee awareness surveys can then establish whether desire will be an obstacle for implementation and this too can be addressed via various modules in TLM as appropriate to include, training, procedure changes, action plans, or corrective actions. 

  • Integrated with the Survey software module to collect valuable insights from members affected by the change.
  • Integrated with document control software module to identify and engage assigned process owners affected by change .
  • Integrated with the Inventory software module to identify the assigned engineers affected by the change.
  • Automatic notification emails of Change Control tasks from your TLM Dashboard.

KNOWLEDGE: Once any obstacles related to awareness or desire have been addressed, employees will be more receptive to closing the gap of any knowledge that is needed for successful change.  TLM can support this with training, procedures changes, action plans, or corrective actions that can all be linked and managed from the main project record.

  • Link your internal procedures for change control directly to the screen specific help files in this module.
  • TLM automatically adds internal procedures possibly affected by this change to one of the change control checklists.
  • Customizable Trend Analysis fields for insightful, real time reporting.

ABILITY: Likewise, knowing is different from doing, and TLM can help establish that resources are available, or the impact of training is verified to eliminate obstacles related to employees having the ability to implement that change.

  • Use the released job descriptions linked to employees, or employee competence/training records to evaluate any obstacles associated with ability.
  • Use the linked survey module to gage any resistance that might require additional training.
  • Link the TLM Training Software module to the change control record and schedule training specific to addressing ability related obstacles.

REINFORCEMENT: If new habits and behaviors are not reinforced then there is a risk they will fade away and all the effort to create continuous improvement will be lost and new risks introduced as a result.

  • Schedule events, surveys, audits, or document reviews to follow up and reinforce the implemented changes.
  • Link change control records to TLM Meeting software to record the review and reinforcement needs of change control projects.

TLM Change Management software helps you drive improvements, manage relationships, and comply with applicable regulatory obligations with features and benefits such as:

  • Web app encrypted electronic signatures for various approval stages.
  • Status visibility in real time.
  • Drives Continuous improvement with a customized strategy for trend analysis.
  • Maintain compliance and mitigate risk.
  • Create records through a structured workflow that ensures ISO/FDA compliance.
  • Create direct access and linking to necessary records from other modules using our Fusion Technology.
    • Training (blue bullet points)
    • Document Control
    • Part Card/Item Master
    • CRM/Vendor Management
    • Risk Management
    • Surveys
    • FMEA
    • Email
    • Much more…
Fusion Technology is what happens when information integration creates a higher-level management system beyond individual workflows.  TLM Change Management software incorporates this technology by integrating with other TLM solutions to create a Total Lean Management Software approach that provides all stakeholders with a picture of inter-related QMS events across your entire organization.

It also serves to create the foundation of your company’s digital landscape which saves you as much as possible from purchasing disconnected stand alone software, and provides the technical support for integrating other information systems when necessary.

All TLM software modules are rolled up to a user specific dashboard and summaries of each user's dashboard can be automatically emailed to ensure QMS activities are scheduled and prioritized accordingly.

In addition, the TLM dashboard helps users navigate to where tasks are performed, making it easy for new users to adopt the software without having to pay for extra training before being able to put TLM software to work for your company.

TLM Change Management software is the system by which an organization manages change projects that could be of three types:

  1. Engineering Change Orders (ECRs):  TLM provides Product Life Cycle (PLM) features that allows top level product changes to cascade down to any supporting parts or documents that might be affected by planned changes.  These features focus on managing changes to parts, drawings, or procedures.
  2. ADKAR® Change Projects: TLM provides change management features designed around the 5 elements of change when change primarily involves people.
  3. Projects Involving Both Parts and People: The benefit of having Total Lean Management software is you can avoid the risk and limitations inherent when there is a lack of integration and your project involves both parts and people.

TLM Change Management software gives you tremendous flexibility in capturing the data needed to manage your change projects in a way that suits your needs for each project.

Of all the factors that drive human behavior, whether positive or negative, none are as universal as the need to evolve, whether we are conscious of it or not.

Your management team can create impressive organizational growth by harnessing this basic element of the human experience and the TLM Change Management software module is one of the key tools for their success in this effort.

By organizing key aspects of how work is done, managers can use the Change Management software module to empower employees to participate in finding opportunities for improvement and customer satisfaction while maintaining approval control to ensure additional risks aren’t introduced.

TLM Change Management software ensures these efforts are well organized, linked to all other aspects of the QMS that might be related, and assigned to ensure employees who rise to the occasion can be recognized accordingly, and are motivated to do so as a result.

Historically the decision to implement ISO was driven by the consequences of NOT being ISO certified when competitors were using ISO certification to win new business from customers who needed confidence in their supplier’s ability to consistently meet requirements.

This resulted in a lot of paper based systems set up by various “consultants” that advocated vague procedures that could technically meet the requirements of the ISO standard, but in reality did very little to improve quality or any other aspect of the business.

Times have changed, and the introduction of QMS software allowed organizations to take a different approach to their quality system and instead of wasting tons of time and money for little benefit, they are using their QMS to improve all aspects of the business.

At least the companies who could afford the high cost of most QMS software.

The whole point of ISO based quality standards is to address the minimum risks across every aspect of the business that could have consequences to customer satisfaction.  Unfortunately, by calling them “quality” standards, a misperception developed over the years that caused managers to think of quality as something the “quality department” was responsible for.

Total Lean Management (TLM) Software corrects this misperception by acting as an integrated management tool not only for compliance, but as the framework for how a company evolves.  Audit management software can be a vital component of this evolution, provided it is integrated with all the other aspects of the business to make auditing easier, faster, and more insightful.

There is Only One Type of Quality Management System


Over the last 20 years TLM has discovered a very basic truth when it comes to information management systems such as your eQMS, no two companies have the exact same needs.

In fact, the two biggest risks in the software selection process is either selecting software that is not flexible enough to manage information that is unique, and important to your workflow, thus forcing work arounds, or other concessions that effectively add waste to your business.

The other mistake is getting stuck with comprehensive, but inflexible systems due to their web based cloud hosting design, which forces a one size fits all approach to meeting customer needs.

And while one size might fit some, it might not fit all your needs when in the long run your understanding of those needs evolves and improves.

Total Lean Management Software, by definition, recognizes this fact, and addresses it through a dual technology, upstream / downstream user landscape approach to meeting the needs of both your upstream and downstream user types.  This is combined with our tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.

These measures include:

Custom fields

Allows you to adapt the software to your company’s terminology.

System Settings

Allows you to choose which features are applied to your process.

Rapid update cycles

Incorporating employee feedback into the continuous improvement cycle creates a synergistic effect on moral, engagement, and productivity.

Development Projects

This capability provides insurance that your system will never leave you stuck after discovering unknown needs after implementation.

High levels of interlinking

By implementing and combining modules in way that might be unique to your business or work flows.

World class customer support

Evolution is a team effort, and the whole team behind TLM enjoys helping companies comply with regulations, manage risk, continuously improve, and maintain a steady growth rate.

Help Files can be Linked to your Controlled Work Instructions

This unique TLM feature allows you to link individual screens in TLM to your own controlled procedures or work instructions for that area of the software (if needed).

Why TLM is your Best QMS Software Choice

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If you have any questions or want more detailed information, do not hesitate to call us.

If you have any questions or want more detailed information, do not hesitate to call us (866) 209-6896.

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TLM Customers are always our top priority -David Smithstein, CEO

“In the 10 years that we have relied on TLM to manage our quality documents, it has grown to become the core of our QMS. Our QMS has been audited by BSI, TUV, SAI, FDA, Canada Health and CDPH . We survived all of those audits and emerged a better company. Thanks, David!”

Jim Klett

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“EXCELLENT customer service! Without fail, David has responded to every question, email and phone call within a few hours. He is great to work with and always willing to help… TLM is a one-stop shop for all of our QMS needs … The training videos on the website are helpful- keep them coming!”

Allison Getz

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“Very helpful in fine-tuning the software/reports to meet our specific needs for audits, even ones requested the day before the audit. The software is straight forward for use, we have 8 personnel in two different locations using it seamlessly … The best customer support I have ever used.”

Stewart Denham

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