Customer Management ensures the relationship with your customer is one that supports both repeat business, and the holy grail of any one’s marketing effort….word of mouth endorsement of your company and products.
Contact Manager / Vendor Management
Considering all the times that a quality event involves a customer or a vendor, the integration of the CRM Software module with the other modules saves a tremendous amount of time and prevents both duplicate and erroneous data entry.
With Our CRM Software you can
Internal E-mail / Escaltion System
The internal e-mail system provides an e-mail system for your users that can both send mail via MS Outlook, as well as import sent or received mail in MS Outlook. This e-mail is completely self-sufficient and will provide an e-mail style communication tool, even when external e-mail has not been set up.
With our Internal Email module you can
The Customer Complaint Software module acts as a collection point for any kind of customer compliant handling so that it can be assigned to someone for resolution depending on your internal procedures and the type of feedback.
With our Customer Complaint software You Can
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Our software is backed by a 100% success rate for ISO.
Certification on the first try!
Studies show that 60-80% of product cost is tied to administration. With this fact in mind, we build a quality management software product that could administer document, quality, and inventory management knowing that we wanted to be Lean about it and attack that 60-80% statistic.