If you are looking for a way to improve your business and its operation then you are on the right blog. Today we are going to explain the types of quality management systems and which one you should purchase. We know that there are many options in the market, but we are going to focus on the main four.
There are many reasons to have a quality management system. But nowadays, different QMS by which a company is governed are converging to follow procedures and methodologies that prove the quality of its products and services. Knowing how to differentiate them is essential to know which is the most appropriate for each company.
Implementing a quality system is very useful to meet the needs of your audience. Depending on the type of your company, you will need a certain model to claim compliance with the standard from a certification body and, thus, obtain all the benefits it generates.
These Are the Most Common Types of Quality Management Systems
The objective of quality management systems for small and medium-sized companies is aimed at ensuring efficiency, increasing the trust of customers, who increasingly require certifications, and competing with large companies. Thus, quality control in companies is necessary to be able to reach the consumer and repeat it.
Here are the top four types of quality management systems:
- Document & change control
- Enterprise & operational risk management
- Equipment and asset management
- Policy management & internal audit
Numerous benefits can result from the implementation of a quality management system in the company. Although, the most prominent ones can be understood as referring to the management of the company, the market and the clients. Next, we will explain how each of these options can help you.
Document & Change Control
Documented information required by the quality management system and by ISO 9001 standards must be controlled to ensure that:
- The documentation is available and suitable for use, where and when it is needed;
- That the information is adequately protected against loss of confidentiality, inappropriate use or loss of integrity.
For the control of documented information, the organization must address the following activities, as appropriate:
- Distribution, access, recovery and use.
- Storage and preservation, including preservation of readability.
- Change control (for example, version control).
- Conservation and disposal.
Documented information of external origin, which the organization determines as necessary for the planning and operation of the quality management system, shall be identified, as appropriate, and controlled.
Design a header that can be used throughout your documentation, including your organization’s logo or name, document name, code, date, and version number.
Enterprise & Operational Risk Management
First you must understand that there are risks in every internal process of your business. However, the lack of systems and processes means that risks are often never managed or communicated. Everything stays the same, costs pile up, and employees get frustrated.
At the same time, your quality and compliance team is getting little information about risks. The data is never consistent, there is a lack of visibility, and it is difficult to report risks to the board.
Risk Manager will allow you to ensure that risks and opportunities are identified and managed appropriately. Therefore, you can control all internal processes and thus reduce the chances of error. We recommend this option as we know it offers great control and a variety of benefits.
Equipment and Asset Management
This QMS is one of the most highly recommended as it offers a best practice framework for keeping detailed records of all types of business assets. In other words, you can have control of sites, plants, machinery, tools, meters, vehicles, furniture and technology.
This system ensures that you never lose track of who is using the equipment or where it is located, providing indications when essential checks and maintenance are needed.
We recommend it as it offers automated checks and calibration tests. These options will let you know which assets are compliant and identify if they are safe to use. The best option provided by this system is that all activity is recorded so that you can demonstrate to your external auditors, suppliers and clients that your processes are reliable and efficient.
Policy Management & Internal Audit
If you want your business to be in order then you definitely need a QMS. You must understand that your company needs to be sure that its commercial policies are up-to-date, communicated and compliant. Poor management can make your business falter.
An audit management software makes this process really easy, giving you the flexibility to focus your attention where it is needed.
Instead of spending all your time on administrative tasks, you will spend your work days focusing on strategy and improvement.